We adopt advanced automatic shopping and check-out system online for your convince. The process of first shopping is just the beginning to our registered member for new customers. If you are a new customer, please click Add to Cart below the products you like, the system will guide you complete shopping and check-out. Type and price of every single product you choose will show as clear sheet interface and accumulated automatically, please pay attention to suggestive word around sheet which will guide you to the next step.
Please click Check Out after choosing products to the next step of fill in information and be registered member. (If you are our member, you will get our member price after login by your ID and password). The information you should fill in are personal details of recipients, your user ID and password, etc. After consumption successfully in our website, you will convert to our member; meanwhile your user ID and password will be valid member ID and password. You will get our member price and membership points since now. Please click Register, you will see your account information after register successful and take effect. Please confirm the information and click Check out to select transportation and payment. Click Order confirm to complete.
Your will check your order and user information which has submitted to our company. Please login and click My Orders, to inquire about your historical order when you forget your order content.
We will prepare the products as you required when received your order and send you products once payment received. The confirmation letter and receipt will sent as warranty.
Payment Method
1.Pay by Credit Card: 
We accept VISA and MasterCard credit card. Your card shall be verified by VISA MasterCard system in order to make online payment. If you can not be successful, please contact your bank opening up credit card online payment authentication. Payment receives in 1 day.
2.Pay by Western Union: 
Western Union is a very easy and quick way to send and receive payment. We will invoice you with the payment information. Please email us (payment@coolbagstore.com) or reply on our required form: MTCN number, name of sender, amount, and order number. Payment receives in 1 day.
Find the closest agency, please check following: http://www.westernunion.com
3.By bank Transfer
You can choose Bank Transfer when you check out and we will invoice you with our bank transfer information. Please email us (payment@coolbagstore.com) or reply on our inquired form by your transfer information after payment finished. Payment receives in 3-7 days.
Shipping Method
All of our products are shipped by EMS or other fast express delivery method. 
You can receive the good in 3-7 days after paid. We will provide the tracking number so you can track online.
To track for EMS: http://www.ems.com.cn/english-main.jsp
To track for UPS: http://www.ups.com
The shipping cost based on weight and your location. You shall fill in your location when checking out and our system will calculate automatically and give out the total shipping cost of your order.
To ensure your orders can reach you, when make order please fill the form with your detailed address and phone number.
All the products are insured, if got lost or broken, we will take the responsibility for exchange or resent.
